In-House Printing VS Outsourced Printing For Direct Mail

In-House Printing VS Outsourced Printing—cut costs, speed up delivery, and control quality for your dental direct mail. Choose smarter. Visit MVP Mailhouse now.

MVP Marketing

MVP Marketing

marketing manager

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15 min read

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May 30, 2025

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In-House Printing VS Outsourced Printing For Direct Mail: What Dental Practices Need to Know

Direct mail still works. Really well. It grabs attention, reaches people where they live, and gets results—especially for dentists. Whether you're trying to welcome new movers, highlight a seasonal deal, or bring back old patients, it's a strong move.

But there’s a big decision you need to make before anything gets mailed. Do you print in-house, or do you hire someone else to do it? That one choice can shape how your campaign performs.

Sure, cost matters. But it’s not the only thing. You also need to think about how fast you can get things done. How good the print quality is. How much control you want over the look and feel. And—maybe most importantly—how well it all works together to bring in more patients.

At MVP Mailhouse, we’ve built our in-house printing system with dentists in mind. It’s fast. It’s reliable. It keeps your brand looking sharp. And because it’s all connected—from design to delivery—it makes your whole campaign run smoother. Less stress. More results.

Outsourcing? It has its place. But it’s not always the right fit. With the right setup, doing it yourself (or working with a team like ours that handles it in-house) can be a game-changer.

So before you make a move, take a step back. Think about what your practice really needs. Then choose the option that gives you the biggest return—not just the lowest price.

According to recent marketing studies, direct mail enjoys a 4.4% response rate, far surpassing email’s 0.12%. When coupled with clear calls to action and compelling visuals, this traditional channel delivers modern results.

In fact, healthcare providers, including dental practices, achieve an average direct mail response rate of 3.38%, making direct mail not only effective, but especially reliable in driving patient actions in a medical or dental setting.

Understanding the Two Models: In-House Printing VS Outsourced Printing

Before we compare these two approaches, let’s first clarify what each term really means.

What is In-House Printing?

In-house printing means everything happens in one place. From the first design idea to mailing the final postcard, it's all done by the same team using their own equipment. For dental offices working with a service like MVP Mailhouse, this setup brings focus, speed, and control—all under one roof.

Compare that to outsourcing. That approach uses different companies and adds more steps. More waiting. More chances for things to go wrong. In-house printing skips the back-and-forth and gets your campaign out faster, with fewer errors, and better oversight.

Key Features of In-House Printing

  • Full Control, Start to Finish: The team that designs your piece also prints and sends it. That means your brand, message, and visuals stay consistent. No outside vendors. No surprises. For dental offices, this also ensures HIPAA compliance and accuracy—every time.
  • Tailored for Every Patient: In-house teams can personalize each mailer. A patient's name, a specific appointment date, or a local offer? Done. Quickly. Custom printing is smooth when the whole process is in-house. That leads to better results and more response.
  • Printing + Mailing, Together: No handoffs. No mix-ups. Because the same team handles both printing and mailing, everything stays on track. Your mailers get out the door fast—and land in mailboxes when you need them to.
  • Quick Fixes, No Stress: Need to change the clinic’s hours? Fix a typo? Update an offer last minute? Easy. With an in-house setup, changes happen the same day or next. No delays. No extra costs. That kind of speed is rare with outside printers.

In-house printing isn’t just faster. It’s smarter. You get better quality, faster turnaround, and total control. For dental offices, that means marketing materials that look sharp, arrive on time, and speak directly to your patients.

It’s not just printing. It’s a competitive edge.

What is Outsourced Printing?

Outsourced printing means letting someone else handle your print jobs. Usually, it’s a commercial printer that works with many industries—like retail, finance, or healthcare. If you're a dental practice, this could mean your mailers are being printed far away. Maybe even in another country.

At first, it might sound easy. Cheaper. Convenient. But there’s more to it. Especially for dental marketing. Outsourcing brings trade-offs. And those trade-offs can impact how well your mail campaign performs.

Characteristics of Outsourced Printing:

  • You Lose Control: When someone else handles the printing, you’re not there to watch over it. You can't check colors. You can’t feel the paper. You won’t know if it matches your brand—until it’s too late.One batch might look great. The next might be dull. Inconsistent. That’s a risk for dentists who rely on trust and strong visuals to attract new patients.
  • It’s Slower During Busy Times: Outsourced printers handle work for everyone. Not just you. So, when things get busy—like during holidays or quarterly pushes—your dental flyers might end up at the bottom of the pile. You’re left waiting. But your promo can’t wait. Your “New Patient Special” shouldn’t show up after the offer expires.
  • Communication Gets Messy: Printing in one place. Mailing in another. Two different vendors. Two different teams. Now imagine you need to make a last-minute change. A wrong phone number. A missing detail. That change might not reach the right people. Or it might get lost. Mistakes like that cost you. Especially when it’s something important—like a HIPAA notice or a recall reminder.
  • Fixing Mistakes Takes Time: Smudged ink? Crooked design? Wrong address? Now imagine trying to fix that with someone in another state. Or country. Corrections can take days. Or weeks. Meanwhile, your mail is late. And your practice looks sloppy.

In dentistry, every detail counts. Your postcard isn’t just paper—it’s a first impression. It builds trust. It brings patients in.

Outsourced printing adds risk. Delays. Quality issues. Miscommunication.

And when your campaign doesn’t land right, your results suffer. Fewer calls. Fewer bookings. Lower ROI.

If you want growth through direct mail, don’t just print—print smart. Make sure your message is clear, quick, and clean. That’s how you win attention. That’s how you grow your practice.

The Printing Quality Factor: First Impressions Matter

First impressions stick. Especially in dentistry. Your print materials? They’re more than paper. They show patients who you are—your brand, your standards, your care.

Think about it. Dentistry is all about precision, cleanliness, and trust. Your marketing should reflect that. If your mailer feels cheap or looks off, it sends the wrong message—fast.

Why In-House Printing Makes a Difference

Using a print provider with in-house capabilities? That’s smart. Really smart. You get control. You get quality. You get consistency. Here’s why it matters:

  • Colors that match—every time. Your logo, your palette—they stay true. On-site color calibration keeps things sharp and professional.
  • Images that pop. Clear photos of your team or your space give a clean, polished feel. That builds trust.
  • Perfect finishes. From crisp folds to soft-touch lamination, details matter. They make your mailer feel premium—and worth reading.

All of this adds up. Not just to good design, but to trust. At a glance, patients see you care.

The Risks of Outsourced Printing

Cutting corners to save money? It might cost more in the long run. Outsourcing your print jobs can cause issues—ones that hurt your image:

  • Color problems. Branding can get lost. Reds look orange. Blues turn gray. It’s not what you approved.
  • Cheap materials. Flimsy paper and dull coatings make your message feel... forgettable. Or worse—unprofessional.
  • Delays. Confusion. Mistakes. Big print shops juggle tons of jobs. You're just another order. If things go wrong, fixes can take too long.

In a crowded dental market, every detail matters. Patients are sharp. They notice. A sloppy mailer could raise doubts—before they even book.

The Real Cost of Printing: Not Just Dollars and Cents

When dental offices think about printing—whether to do it themselves or hire someone—they often look at the price tag first. That makes sense. But smart managers know there’s more to the story. The real cost of printing? It’s not just money. It’s also time. It’s stress. It’s how well you communicate with your patients.

The Price You See vs. The Price You Pay

Outsourcing sounds cheap at first. Bulk pricing! Discounts! But dig deeper, and there’s a different picture:

  • Shipping fees add up—especially if you’re sending thick paper or need something fast.
  • Rush charges sneak in when you’re tight on time. (Let’s be honest, you usually are.)
  • Proof approvals drag on. You wait. Then wait some more. Projects stall.
  • Too many people involved. Vendors, designers, printers. Everyone’s in the mix. Mistakes happen. Time gets wasted.

Now compare that to in-house printing. Everything’s in one place. One team. One process. Design to print to mailbox. Faster. Smoother. No back-and-forth headaches. You’re not just paying for postcards or flyers. You’re paying for peace of mind.

Planning Ahead: Predictable Budgets, Fewer Surprises

If your office sends regular mail—reminders, promotions, hygiene checkups—you can’t afford budget surprises. You need to know what it’ll cost. Every time.

In-house print-and-mail makes that easy. With a team like MVP Mailhouse, everything happens under one roof. That means:

  • No middlemen. No file errors. No reprints.
  • Quick turnarounds. You stay on schedule.
  • One point of contact. If something’s wrong, you know who to call.

That kind of control saves money, yes. But more importantly, it protects your brand. It keeps your message consistent. And it lets you move fast—without losing quality.

Speed to Mailbox: Why Turnaround Time Matters in Dental Marketing

In dental marketing, speed isn’t just nice—it’s critical. Got a teeth whitening promo? New movers in your area? You need your message out now, not next week. The faster your mail hits the mailbox, the better your shot at success. Waiting too long? You could miss out. That promo? Old news. Those open chairs? Still empty.

The Power of In-House Printing

Running your own print-and-mail setup? That’s a big deal. It’s more than just keeping things close to home—it’s about being quick. Sharp. Nimble. Here’s why it works:

  • Quick Fixes, Fast Edits: Need to swap an image? Fix a headline? With your team under one roof, you’re done in hours—not days. No email ping-pong. No waiting in vendor queues.
  • Smooth Flow, No Delays: Your idea goes from “let’s do this” to “in the mail” fast. Everything happens in sync. No bottlenecks. Often? It’s out the door in 1 to 3 days.
  • No Shipping, No Surprises: Outside vendors ship stuff around. That adds time, risk, and costs. In-house? You cut the lag. Your materials stay put—and stay safe.

Need to fill a slow week? Push out a whitening offer—fast. Trying to grab year-end insurance dollars? Send reminders before it’s too late. In-house gives you that speed.

Outsourcing Slows You Down

Sure, outsourcing can seem easy. But it’s not fast. And in marketing, slow kills. Here’s how it hurts:

  • You’re Not Their Only Client: Third-party printers juggle lots of jobs. Yours might be urgent. To them? It’s just another ticket. Expect 7 to 10 days—if you’re lucky.
  • Fix One Thing, Wait Again: Find a typo? Want to change a photo? Back in the line you go. That small change? It could cost you a week.
  • Shipping Eats Time: Print there, ship here, then mail—it’s a slow chain. And every step adds risk: delays, damage, mislabels.
  • Momentum? Gone: A late postcard is a wasted postcard. If your promo hits after the rush, it misses the mark. If it lands late, it loses impact.

Fast mail isn’t just faster—it’s smarter. In-house printing helps your practice move fast, stay sharp, and hit while interest is hot. When your schedule changes fast, your marketing should too. Speed to mailbox? That’s your edge.

Scalability: Can It Handle Growth?

As your dental practice grows—maybe you're opening new offices, hiring more staff, or aiming for more patients—your marketing has to keep up. Growth isn't just about doing more. It's about doing it smarter.

In-House Printing That Scales With You

At MVP Mailhouse, we handle everything in-house. All of it. Why? Because it means we can grow with you.

Whether you're mailing 5,000 postcards or 200,000, we’ve got it covered. One town or 40 zip codes? No problem.

Our system lets you:

  • Expand into new areas—fast.
  • Test different messages—at the same time.
  • Plan months ahead—and stick to the schedule.

We control the entire process. From the first proof to the final postage stamp. No waiting on outside printers. No missed deadlines. Just smooth, consistent delivery. Every time.

Why Outsourcing Can Slow You Down

Many dental offices start with outside print vendors. At first, it seems fine. Then you grow. And suddenly, it's not.

Here's what starts happening:

  • Long delays—especially during busy times of year.
  • Print quality that jumps around—batch to batch.
  • Trouble changing things mid-campaign.
  • Too many people to manage—your team, the printer, the agency.

It becomes a mess. And when you’re trying to move fast? That mess gets in your way.

Scalability Is a Must-Have

Being able to scale your marketing isn’t a nice bonus—it’s essential. Whether you're merging with another practice, running a holiday promo, or just keeping momentum, you need a partner who can move as quickly as you do.

That’s where we come in.

MVP Mailhouse isn’t just about printing. We’re built for dental growth. We help you scale without stress, without slowdown, and without excuses.

Brand Consistency and Customization

Keep Your Brand Strong and Steady

In the dental world, your brand has to show up sharp. Every time. Your logo, your colors, your tone—they’re not just pretty extras. They matter. A lot. They tell patients, “We’re professional. We care. You can trust us.”

That feeling? It needs to carry through everything. Not just your website. Not just the office vibe. Even your mailers should feel like your front desk—warm, polished, on point.

Printing In-House = Staying in Control

When you print in-house, you're in charge. Fully. It’s not just printing—it’s brand-building.

You call the shots:

  • Design? Yours.
  • Layout? Yours.
  • Final touches? Yours.

You get your colors right—every time. You tailor each piece: by location, by service, by who you’re speaking to.

You’re not sending out “just a flyer.” You’re sending trust. Precision. A message that says, we see you.

Outsourcing? Proceed With Caution

Now, let’s talk risk. Outsourcing your print jobs? That can be a gamble.

Here’s what can go wrong:

  • The wrong blue.
  • Fonts that feel “off.”
  • A layout that looks... sloppy.
  • Worse—an old logo, or the wrong message entirely.

These aren’t little things. In healthcare, details mean everything. A small mistake can feel like a big red flag.

Consistency is your quiet superpower. Lose it, and you risk losing trust too.

Dental Practices Need More Than Print—They Need Partnership

If you’re running a dental practice and want to grow, printing isn’t enough. Not anymore. There’s a big difference between a basic print vendor and a partner who gets your business. One just delivers paper. The other helps build your practice.

At MVP Mailhouse, we’re more than a printer. We’re specialists in dental marketing. That means we combine smart planning with flawless execution. All in one place. All focused on results.

Here’s how we help:

Hit the Right Homes

We use smart data—demographics, behavior, and geography—to find the households that matter most. Not random mailers. Just the right message to the right people. The ones who are most likely to call your office.

See Everything, Miss Nothing

No guessing. We give you full tracking—where your mail goes, when it hits, and what it does. Real numbers. Real-time. You’ll always know if it’s working.

Designs That Drive Calls

Looks matter. But more than that—results matter. Our team knows what works for dental mail. Headlines that pop. Offers that get noticed. Clear calls to action. All tested. All built to fill your schedule.

Mail That Matches Your Calendar

You don’t want a flood of new patients on your slowest week—or worse, your busiest. We work with your calendar to time mailings just right. Smooth flow. No stress.

In-house printing keeps it fast. Keeps it focused. No delays. No disconnects. And because we’re synced with your strategy, we adjust fast when things change.

At MVP Mailhouse, printing is just the start. What we really do?

We partner.

Real-World Comparison: A Dental Practice’s Perspective

Think about a busy dental office. Summer is coming, and they want to run a direct mail campaign. The goal? Let people know about a special deal on teeth whitening. It’s limited-time only. They want to send postcards to 3,000 homes nearby. And they need it done fast—within two weeks. That way, they can book up their calendar before the season picks up.

Option One: Outsourcing the Printing

They go with the old-school method. They hire an outside company to handle the printing.

And then... things slow down.

First, they send in their design files. Those files sit in a queue.

Next comes proofing. It takes time. Back and forth. Edits. Emails. Waiting.

Then someone has to give the final OK. But it’s not always clear who that someone is. And if they’re in a different time zone? Even slower.

Finally, the mailers get shipped off—to a different place entirely. A mailhouse.

Now we’re looking at a timeline of 3 to 4 weeks.

That’s if everything goes right.

But often, it doesn’t. Problems pop up:

  • People misunderstand each other.
  • The postcards don’t all look the same.
  • The print quality changes batch to batch.
  • Worst of all? They’re late. The promo window closes. Others already beat them to it.

Option Two: MVP Mailhouse—Everything In-House

Now picture a different approach. This time, they use MVP Mailhouse.

Here, everything is done under one roof.

Print and mail? Same team.

From the start, it just flows:

  • One expert group handles the whole job.
  • Changes? Quick and clear.
  • Quality? Checked every step of the way.

They’re not waiting weeks. It’s done in 7 to 10 days. Sometimes less.

And it’s not just faster—it’s better:

  • The postcards match the brand perfectly.
  • They go to the right people.
  • The office can even track delivery and see results.

In a busy market, that kind of speed and polish matters. A two-week head start isn’t just nice—it’s powerful. It can mean a full schedule of whitening appointments… or a missed chance.

Final Thoughts: Choosing What’s Best for Your Dental Practice

At the end of the day, your print strategy should align with your practice’s goals, your patients’ needs, and your own internal capacity. Direct mail isn’t just a marketing tactic—it’s a powerful patient acquisition and retention tool that can fuel sustainable growth when executed properly.

Outsourcing might seem convenient at first glance, but in a fast-moving field like dental marketing, convenience without control leads to costly mistakes.

Choosing an in-house printing partner like MVP Mailhouse gives you more than a printer—you gain a trusted ally who understands the dental landscape and can deliver at the speed your business demands.

Whether you’re a solo practitioner, part of a growing DSO, or managing multiple locations, we invite you to experience the reliability and efficiency of in-house direct mail printing. From start to finish, we ensure your campaigns are delivered with precision, speed, and excellence.

Explore our in-house printing solutions and discover how MVP Mailhouse can help elevate your next direct mail campaign.

Visit our website to learn more, get started with a campaign, or speak to a dental marketing expert today.

Your patients are waiting. Let’s help them find you—faster, smarter, and with the power of in-house printing.

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