Advanced Call Tracking with CallPro™
In direct mail marketing, tracking performance isn't optional — it's essential. That's why MVP Mailhouse developed CallPro™, a powerful, fully integrated call tracking system built specifically for dental practices. It's designed to help you capture every lead, measure true ROI, and improve your team's phone skills — so more calls turn into new patients.
How CallPro™ Works
Seamless Setup
Getting started is easy. We assign your practice a dedicated local tracking number, which is printed on your postcard and forwards directly to your main office line. There's no disruption to your current phone system or team workflow — just a smooth, instant integration.
When a potential patient receives your mailing and decides to call, the number on the postcard rings straight to your front desk — just like any other call. The only difference? MVP CallPro™ is tracking and recording the call, giving you powerful insights and real-time data without changing a thing on your end.
Automatic Call Recording and Logging
Every incoming call is:
Recorded and time-stamped
Logged into your custom dashboard
Flagged and sent to you if missed — so your team never loses a lead
These recordings become a powerful training tool to help your front desk staff improve phone handling and patient conversion.
Expert Call Scoring & KPI Review
We go beyond basic tracking. Within hours, our call analysts listen to your calls and review them against 20+ key performance indicators (KPIs). You'll receive:
Scored performance feedback by staff member
Actionable insights to improve conversion
Daily, Weekly or Monthly summaries with recommendations
This is where CallPro™ stands apart — real feedback, not just raw data.
Real-Time Dashboard Access
Your CallPro™ dashboard puts live data at your fingertips. Log in any time to:
Monitor call volumes
Identify high-performing campaigns
Track missed calls and follow-up activity
Evaluate staff performance on actual patient interactions
These insights allow both of our teams to refine your strategy, improve patient experience, and stay agile in a competitive dental market.
We have enjoyed our experience with MVP Mailhouse. We find the design to be both eye-catching and of good quality. We like the call tracking because it provides a great training tool for our front desk team members. We will use MVP again in the future.
— Emily, Family 1st Dental - Taylor Avenue
Start Turning More Calls into Patients— Maximize Every Call
See how CallPro™ can help your dental practice capture every lead, improve front desk performance and boost your ROI without changing a thing about your current phone system.
